Environment Owner/Release Manager

As Environment Owner / Infrastructure Project Manager, you have overall responsibility for number of lower and higher environments used in Core Banking Program. Those environments are used for..

• account migrations from current ledgers systems to Banks new ledger system (N-core) 
• full set of Bank arrangements for consumer use of ADS (Agreement Directory Service)
• improvements, fixes and data clean-up to ensure accuracy and completeness of data (both customers and accounts)

Responsibilities:

• Overall accountability and responsibility for lower (Dev, Test) and higher (PreProd) environments, and coordination support for the Production environment when required. Proactively engage in and drive problem resolution across these environments.
• Support preparations for Production Go Live events and provide support during their execution, including weekend activities
• Proactively identify and manage external dependencies, risks, and impediments impacting planned deliveries, and solve environment-related issues
• Define and provide environment requirements to the environment provider for procurement, configuration, and ongoing maintenance

Plan, schedule, and govern environments, including:

• Trace the dependencies for environments, e.g. Failover Test, Functional Release, Infrastructure updates, patches, etc.
• Support during Infrastructure lifecycle - assistance in introducing new technologies and depreciation of old
• Support in defining the Trial Conversion schedule, scheduling refreshes/imports, lining up technical support, etc.
• Manage user accesses of these environments
• Resolve scheduling conflicts between different Agile Release Trains (ARTs) using the environments

Collaborate and coordinate with other ARTs, internal teams, and external teams on environment-related topics, including:

• Engaging with Retail Technology Services and Operations Teams to ensure delivery of environment refreshes, code installations, database imports, and other activities according to schedule
• Monitoring and aligning the status of key Core Banking test environments (Integrated test environment, Performance environment) and considering their availability when planning test activities with teams such as Deposits and Non-Functional Test team
• Cooperating with Application Maintenance and other Production Support teams to resolve issues
• Driving Core legacy teams to complete required environment-related work
• Responsible for vendor management at a tactical level regarding environments
• This includes driving all vendors work to setup environments
• Driving and communicating with vendors on work to be done and lining up their support for testing, Final Dress Rehearsal and Go Live Events